Shipping
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Orders are generally processed within 1–3 business days. Delivery typically takes 1–3 weeks from the order date, and some orders may take up to 4 weeks. This item ships free in the U.S.
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Because we work with international suppliers, your order may ship from overseas. Tracking information will be provided when available. Orders containing multiple products may arrive in separate packages.
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Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
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Returns & Refunds
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If your order arrives damaged, defective, or incorrect, please contact The Finds Co. within 7 days of delivery with your order number and photos of the item and packaging.
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Please contact us before returning any product. Returns can't be accepted without prior approval.
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Collars that have been trimmed or cut to fit can't be returned or exchanged for size. Please measure your dog's neck before ordering.
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If approved, we may provide a replacement or refund. Approved refunds are issued to the original payment method and may take additional time to appear.