Shipping policy
Shipping Policy
Thank you for shopping with The Finds Co.! We want your order to arrive safely and as expected.
Order Processing
Most physical products are made to order or fulfilled by third-party suppliers. Please allow time for your order to be processed and prepared for shipment before it is handed to the shipping carrier.
Processing times may vary depending on the product, supplier, order volume, and other circumstances. Any estimated processing or delivery times shown on the product page or at checkout are estimates and are not guaranteed.
Shipping
Available shipping options and applicable shipping charges will be shown at checkout before you complete your purchase.
Once your order has been shipped, you may receive tracking information when tracking is available for your shipment.
Delivery times may vary based on the shipping carrier, destination, weather, holidays, customs, and other circumstances outside our control.
Shipping Delays
The Finds Co. is not responsible for delays caused by shipping carriers, incorrect or incomplete shipping information provided by the customer, weather, natural disasters, holidays, customs, or other events beyond our reasonable control.
If your tracking information indicates that your package has been delivered but you cannot locate it, please check with household members, neighbors, and your local carrier before contacting us.
Incorrect Shipping Information
Please carefully review your shipping information before completing your order. If an order has not yet been shipped and you notice an error, contact us as soon as possible at thefindsco26@gmail.com.
We cannot guarantee that shipping information can be changed after an order has been placed or shipped.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive an incorrect item, please contact us at thefindsco26@gmail.com as soon as possible with your order information and photos of the issue so we can review it and determine the appropriate resolution.
Questions
If you have questions about shipping or your order, please contact us at thefindsco26@gmail.com.